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Contact Us

Contact Information

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Here at GoalieMonkey, we're known for our unrivaled customer service. We're friendly, knowledgeable, and efficient. Please feel free to call us at one of the phone numbers listed below if you have any questions regarding an order, shipping, products and returns. We offer a variety of contact methods; you can call us using the telephone, e-mail us or utilize our interactive chat. If you are trying to track your package, please visit our Order Status page.

Due to the volume of e-mails we receive, it may take up to 24 hours for Customer Service to review your e-mail. Please note that due to our incredibly fast order processing times, once your order is placed we will be unable to make any changes to your order. Please double check your order and make sure all the information is correct before placing your order.

GoalieMonkey Customer Service
Hours of Operation
Monday - Friday:  7:00 AM - 6:00 PM Central
Saturday:  7:00 AM - 3:00 PM Central
Sunday:  Closed

The Warehouse & Customer Service Department will be closed on the following days:

  • Wednesday, July 4th, 2018 - Independence Day
  • Monday, September 3rd, 2018 - Labor Day
  • Thursday, November 22nd, 2018 - Thanksgiving Day
  • Tuesday, December 25th, 2018 - Christmas Day
  • Tuesday, January 1st, 2019 - New Year's Day
GoalieMonkey Customer Service
Live Interactive Chat
In addition to E-Mail and Telephone, you may also use Live Chat to contact GoalieMonkey Customer Service. Live Chat is available during the same hours of operation as our Telephone Customer Service.
GoalieMonkey Customer Service
Telephone Numbers
Customer Service:
(888) 945-4295
International Orders:
(214) 383 8891
Warranty Issues:
(214) 383-8861
Mailing Address
For Internet Sales & Returns®
105 W Bethany Dr
Allen, TX 75013

Do not return merchandise without first obtaining a Return Authorization Number.