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After listening to customer feedback over the past few months, we have some exciting changes to announce that we are proud to call "The GoalieMonkey Advantage". Even though we already have the best selection, pricing and promotions; we couldn't stop there. We just had to take our game up a notch!
We've taken our industry leading rewards program to the next level. You can now earn up to $9.00 in rewards for every $100.00 you spend, with our revamped Rebound Rewards Loyalty program. We've introduced Platinum and Gold Reward Tiers to compliment the existing Silver Tier. If you are a member of the Platinum Tier you earn $9 in Rewards per $100 spent or $7 in Rewards per $100 spent if you are in the Gold tier. Members in the Silver Tier will earn $5 in Rewards per $100 spent, just like the classic Rebound Rewards. Your Rebound Rewards tier is determined by how much you’ve spent in the last 365 days. The more you spend, the more you earn in Rewards! Earning Rebound Rewards is super easy, just register an account and place your orders while you’re logged in! Then, when your rewards are ready, they’ll be e-mailed to you!
|Reward Tier||Amount Spent in Last 365 Days||Rewards Per $100 Spent|
|Rebound Rewards Platinum||$2,500 and Up||$9.00|
|Rebound Rewards Gold||Between $1000.00 and $2,499.99||$7.00|
|Rebound Rewards Silver||Between $0.00 and $999.99||$5.00|
We understand that shopping online for some products is difficult, so we've streamlined and extended our return policy. It doesn't matter if the item you purchased was recently released or purchased through the clearance section, you have up to one year to return all unused eligible items. Unused items returned within 90 days of purchase are eligible for a refund while unused items returned after 90 days of purchase are eligible for store credit. All orders dating back to May 1st, 2019 are eligible for Flexible Returns.
Don't you hate it when those skates you just purchased drop in price? We've got you covered! If the advertised price of a product drops on GoalieMonkey.com, just call us within 14 days of purchase to request an adjustment and we will issue you a store credit for the difference. The lower price must be listed and valid at the time the of the price protection request. Exclusions: Use of promo codes, pricing errors & retail store purchases.