Shop Online – Pick-Up at MonkeySports!

Elevate Your Shopping Experience at MonkeySports with In-Store Pick-Up!

Are you tired of waiting for your online orders to arrive? Want the convenience of online shopping without the hassle of delivery delays? Look no further than our incredible in-store pick-up option, tailored to meet your demands for speed, efficiency, and convenience.

In-Store Availability

1. As you shop through GoalieMonkey, keep your eyes on the in-store availability section of each product you add to your shopping cart. The in-store availability section is immediately below the shopping cart on each product page. To view the in-store availability for any product, you need to select the product options (size, color, etc.).

In-Store Pick-Up

2. When you’ve finished shopping, select ‘In-Store Pick-Up’ as your shipping method during checkout, then select your nearby store, and complete your purchase.

Confirmation Email

3. Once your order is ready, you’ll receive an email message indicating your order is ready to be picked up. Make sure you have your photo ID, payment method and a copy of your Ready for Pick-Up message (either digital or printed) before you leave for the store.

Go to the Front Counter

4. When you arrive at the store, go to the front counter, and present your Ready for Pick-Up email confirmation message to store associate. The store associate will ask for your photo ID and payment method to complete your transaction.

Important: Every item in your shopping cart must be available at your desired MonkeySports store to select ‘In-Store Pick-Up’. If you don’t see ‘In-Store Pick-Up’ listed as a shipping method on the shopping cart, one of the items in your cart isn’t available at your desired MonkeySports store. You may either remove the item from the cart to proceed with In-Store Pick-Up, or have the order shipped to your home instead.

Advantages of In-Store Pick-Up

  • Faster than Delivery: Why wait for days or even weeks when you can have your items within hours? In-store pick-up lets you bypass lengthy shipping processes and provides a swift and seamless way to access your goods.
  • No Delivery Hassles: Avoid the frustrations of missed deliveries, package theft, or having to rearrange your schedule to be at home when the delivery arrives. In-store pick-up puts you in control of when and where you retrieve your purchases.
  • Personalized Service: Our dedicated staff is ready to assist you when you arrive. Have questions about your products? Need recommendations or additional information? Our in-store experts are here to help, providing a personalized shopping experience.
  • Reduced Shipping Costs: In-store pick-up eliminates shipping fees, helping you save money on each order. This means you can shop with confidence, knowing that your wallet will thank you.
  • Environmentally Friendly: By choosing in-store pick-up, you're contributing to a more sustainable future. Reduced transportation and packaging mean fewer carbon emissions and less waste, making it a greener choice for eco-conscious shoppers.
  • Easy Returns and Exchanges: Should you need to make a return or exchange, our in-store pick-up option streamlines the process. Simply visit our location, and our team will assist you in making the necessary changes hassle-free.
  • Discover Local Offers: While you're at our store, you might stumble upon exclusive in-store promotions, limited-time deals, or new arrivals. Take advantage of these opportunities to enhance your shopping experience.

Don't let waiting for deliveries dampen your shopping excitement. Embrace the future of retail with in-store pick-up and enjoy instant access to your purchases, exceptional customer service, and a shopping experience designed to cater to your needs. Visit our store today and experience the joy of swift, hassle-free shopping like never before!


FAQs About Buying Online and Picking up In-Store

How can I place a Buy Online Pick up In-store order?

To purchase online and pick up in-store (BOPIS), follow these simple steps: Start by visiting our website, browse and select your desired items, and add them to your cart. During the checkout process for shipping methods, choose the "Pickup In-Store" option. Provide your contact information and select your preferred store location for pickup. Complete the payment transaction online. Once your order is ready for pickup, you will receive a notification via email or text, typically within a few hours to a day. Head to the designated pickup area in the chosen store, show your order confirmation or a valid ID, and collect your items from the store staff. 

How much does it cost to pick up in-store?

BOPIS eliminates the need for shipping and delivery costs. There is no extra cost for picking up your purchase in-store. 

How will I be notified my order is ready to pick up?

Once your order is ready, you’ll receive an email message indicating your order is ready to be picked up. Make sure you have your photo ID, payment method, and a copy of your Ready for Pick-Up message (either digital or printed) before you leave for the store.

What if I change my mind, can I cancel my order?

If you change your mind you can call our customer service hotline (1-888-286-6169) to cancel your order.

Can someone else pick up my order and what do I need for Proof or Purchase?

When you arrive at the store, go to the front counter, and present your Ready for Pick-Up email confirmation message to a store associate. If you’re having someone else pick up your order, they will need to show the store associate your Ready for Pick-Up email confirmation message.





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